Privacy Policy

1. Overview

Talk to Bill ("we", "our", "us") provides automated voice-to-invoice services designed for independent professionals, support workers, and contractors in Australia. We are committed to protecting your personal information and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We collect information necessary to create and manage tax invoices and business mileage:

• Account details: name, email, Australian Business Number (ABN), and bank transfer details (BSB and account number).
• Client information: client names, reference numbers, plan managers, and contact details entered by you.
• Voice recordings and speech transcripts: recorded audio captured during shift logging.
• Compliance documents: certifications (e.g. First Aid, CPR, screening checks) uploaded by you.

3. 30-Day Audio Retention Policy

In accordance with data minimization standards, raw audio files captured for voice-to-invoice processing are stored in private secure cloud storage and automatically permanently deleted after 30 days. Written transcripts and generated invoice records are retained in your account until you choose to delete them.

4. How We Use and Protect Your Data

Your data is stored in Australia-compliant cloud infrastructure with strict Row-Level Security (RLS) ensuring that only your authenticated account can access your client lists, invoices, and receipts. We do not sell your personal data or share your client information with third parties.

5. Contact Us

If you have any questions or wish to exercise your data privacy rights, please contact our team at privacy@talktobill.com.au.